Thank you for choosing Digisigns as your preferred SaaS provider. This Cancellation and Refund Policy outlines our guidelines for returns, exchanges, and refunds for purchases made through our platform. Please read this policy carefully to understand our practices and procedures regarding cancellations and refunds.

1. Returns and Exchanges:

At Digisigns, we strive to provide high-quality digital products and services. While we do not offer returns or exchanges for our software subscriptions and additional features or add-ons, we understand that exceptional circumstances may arise. If you believe you have a valid reason for requesting a return or exchange, please contact our support team at [email protected] to discuss your specific situation.

2. Eligibility for Refunds:

We only provide refunds in cases where there have been more than 100 technical glitches directly attributed to our platform and services within a given billing cycle. These glitches must be documented and verified by our technical team. Please note that minor software issues, user errors, or disruptions beyond our control (such as internet connectivity issues) may not be eligible for refunds.

3. Initiating a Refund Request:

If you believe you are eligible for a refund due to the aforementioned technical glitches, please contact our support team at [email protected] within [number of days] of experiencing the issue. Provide detailed information about the glitches encountered, including any relevant error messages or screenshots. Our support team will review your request and guide you through the refund process if deemed appropriate.

4. Refund Processing Time:

Once your refund request has been received and approved, we will initiate the refund process. Please allow [number of days] for us to process the refund. The refund will be issued to the original payment method used for the purchase. The actual time it takes for the refund to reflect in your account may vary depending on your financial institution.

5. Changes to the Cancellation and Refund Policy:

Digisigns reserves the right to modify or update this Cancellation and Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about our cancellation and refund practices.

By using Digisigns’ products and services, you acknowledge and agree to comply with the terms and conditions outlined in this Cancellation and Refund Policy.

If you have any questions or concerns regarding this policy, please contact our support team for further clarification.

Thank you for choosing Digisigns!